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Osprey Cottage self catering accommodation in Keswick in the Lake District, Cumbria, UK

Privacy Policy

In line with new General Data Protection Regulations (GDPR) May 2018

 

By contacting us or using our services, you are accepting and consenting to the practices described in this policy unless you inform us otherwise.

When contacting us by e-mail or telephone; or by sending a completed Booking Form or electronic enquiry, we obtain personal information from you. Any data collected may be stored on our computer(s) and/or (as paper copies) in our personal manual filling system.

When you make a booking with us we collect the names of all the guests who will be staying, the home address, e-mail address and telephone number of the person making the booking. We require this information only to be able to manage your booking and respond to you via post/e-mail/telephone if necessary in connection with your booking and/or during your stay should that be necessary.

Your information is only stored whilst it is required for the relevant purposes or to meet legal requirements. Where your information is no longer required, we will ensure it is disposed of or deleted in a secure manner.

Our website does not use “cookies”.

No payment card details are taken by us as payment is by cheque or Bank Transfer.

We do not share personal information with any third party except where there is a legal requirement to do so.

You have the right to ask us what personal data is held; to have any errors rectified; require us to delete data that we hold about you, subject to our requirement to retain data for finance reporting.

This policy will be reviewed and updated when necessary.

 

 

 

 

Osprey Cottage
For Quality Holiday Cottages in Keswick, The Lake District, Cumbria, North West England, UK